You can have the perfect questionnaire. Expertly crafted questions, validated scales, flawless survey logic. None of it matters if
Somewhere right now, a marketing director is trying to get research budget approved. They're sitting across from a CFO who's already cut three line items this morning, trying to justify a brand research investment that feels essential to marketing but looks optional to finance.
The research is solid. The methodology is sound. The insights would genuinely help the business make better decisions. But the brief reads like it was written by a marketer for other marketers. It talks about brand health metrics, awareness tracking, and consideration scores. The CFO stops reading after the first paragraph.
Most research briefs fail before they're even properly considered. Not because the research isn't valuable, but because the brief doesn't make a proper business case for market research. It doesn't speak the language of the person holding the budget.
This is the framework that changes that. Whether you're trying to justify research investment for a major brand study or get approval for ongoing market research, this approach works.
Why Most Research Budget Requests Fail
The typical research brief has a predictable structure. It leads with methodology. It talks about sample sizes and survey design. It references brand health metrics that mean nothing to someone outside marketing. It frames research as something the marketing team "needs" rather than something that delivers business ROI.
Most critically, it reads like a request rather than a business case for research investment.
The problem is simple: marketers write briefs for other marketers. But CFOs aren't marketers. They're evaluating every dollar against alternatives. They're weighing your research study against the sales team asking for headcount, IT requesting a system upgrade, and operations needing equipment. "We need to understand our brand health" doesn't compete well in that context. It doesn't justify the research spend.
To get market research approved, you need to stop writing marketing briefs and start writing business cases that demonstrate clear research ROI.
What Finance Actually Wants to Know Before Approving Research
Before you write another research brief, understand the questions running through a CFO's mind when they evaluate any investment request. Answering these questions is how you justify research investment effectively.
What decision does this enable? Research isn't valuable in itself. It's valuable because it informs decisions. What specific decisions will this market research help the business make? What are we choosing between? If you can't connect the research to a concrete decision, the investment looks like a "nice to have" rather than a necessity. This is fundamental to building a research business case.
What's the cost of getting it wrong? This is the risk framing that finance understands intuitively. If we make this decision without research, what's the downside? What happens when brands guess instead of measure? The cost of a wrong decision is often far greater than the research budget required to prevent it.
What's the return relative to the cost? This is where market research ROI becomes tangible. Not ROI in a precise, calculable sense, but proportionality. Is the research investment reasonable relative to the decision it informs? A study that costs a small fraction of the budget it's directing makes obvious sense.
Why now? Timing matters in budget decisions. What makes this research necessary at this moment? Is there an upcoming decision, a planning cycle, a market change? Research tied to a specific timing rationale is more compelling than standing requests. This helps justify research investment as urgent rather than optional.
What happens if we don't do it? The counterfactual. If this research budget doesn't get approved, what's the alternative? We keep guessing. We rely on outdated data. We make decisions with less confidence. Sometimes articulating what "no" looks like is the most persuasive part of the business case.
The Six-Part Framework for Research Budget Approval
Structure your research brief around these six elements, in this order. The sequence matters. You're building a logical business case for market research, not listing features.
- The decision we're facing
Start with the business decision, not the research. What is the organisation trying to figure out? What choices are on the table? This immediately frames the research investment as serving business needs rather than marketing curiosity.
Example: "In the first half of the year, we need to decide whether to maintain our current brand positioning or refresh it in response to market changes. This decision will direct our brand investment for the next 18 months."
- What we don't know (and need to)
Identify the specific knowledge gap. What information would make this decision better? Be concrete. Vague statements like "understand our brand better" don't help justify research spend. Specific gaps like "we don't know how our positioning compares to competitors in the eyes of our target customers" give the research clear purpose.
Example: "We don't currently know whether our brand positioning is still differentiated in the market, or whether competitors have closed the gap. We also don't know which elements of our positioning resonate most strongly with customers versus which have become generic."
- The cost of guessing
This is where you make the risk case and demonstrate research ROI by showing what's at stake. What happens if we get this decision wrong? If you have examples from your own organisation or industry where guessing led to poor outcomes, reference them. If not, articulate the logical risks. This section often does more to get research approved than any other.
Example: "If we refresh our positioning unnecessarily, we waste the equity we've built and confuse customers who already understand what we stand for. If we maintain a positioning that's no longer differentiated, we continue investing in a brand strategy that isn't working. Either error affects years of brand investment."
- How research answers the question
Now, and only now, you can talk about the research itself. Keep it brief and focused on what the brand research study will tell you, not the technical methodology. The goal is to show that research directly addresses the knowledge gap you've identified.
Example: "A brand positioning study among our target customers and prospects will show us exactly where we're differentiated, where we've lost ground, and which positioning elements drive preference. This directly answers the question of whether to refresh or maintain."
- The investment and timeline
State the research budget and timeline clearly. Then immediately contextualise the investment relative to what it's informing. This is crucial for demonstrating market research ROI. A research study might sound expensive in isolation but look like a modest insurance premium when framed against the budget it's directing.
Example: "The study requires [investment amount] and takes six weeks from kickoff to final presentation. This represents a small fraction of our annual brand budget and an even smaller fraction of the investment this decision will direct over the next 18 months."
- The recommendation
End with a clear ask. What specifically do you want approved? Don't be vague. Make it easy for the decision-maker to approve the research budget.
Example: "We recommend approving this study to begin in [month], with findings available to inform our planning process in [month]."
Language That Gets Research Investment Approved
The words you choose matter as much as the structure. Here's how to translate marketing language into business language that helps justify research investment.
Instead of: "We need to measure brand awareness"
Try: "We need to understand whether our investment in awareness is translating to consideration and sales"
Instead of: "This study will track our brand health metrics"
Try: "This study will tell us whether our current strategy is working before we commit to another year of it"
Instead of: "Research best practice suggests annual brand tracking"
Try: "The last time we made this decision without current data, we continued investing in a direction that wasn't working"
Instead of: "The cost is [amount]"
Try: "The investment is [amount], a small percentage of the budget this decision will direct"
The principles behind these shifts: focus on decisions rather than data, frame around risk rather than methodology, use "investment" rather than "cost", and emphasise outcomes rather than outputs. This language helps you get market research approved.
Positioning Research as Insurance, Not Expense
The most important mental shift, both for you and for the person you're pitching, is to stop thinking of the research budget as a cost and start thinking of it as insurance. This reframe is essential to demonstrating research ROI.
Every significant business decision carries risk. Market research reduces that risk. The question isn't "can we afford research?" It's "can we afford to make this decision without it?"
When you frame research as insurance, the maths usually work in your favour. A study that costs a small fraction of the budget it's informing looks like a sensible premium. A study that helps avoid one significant mistake pays for itself many times over. This is the business case for brand research that finance understands.
Think about it this way. Brands regularly make major decisions about campaigns, pricing, positioning, and product development. Each of these decisions involves substantial investment and meaningful risk. Research that helps get those decisions right, or helps avoid getting them wrong, delivers ROI worth far more than its cost.
The alternative is guessing. And guessing with large budgets at stake is a risk that most organisations wouldn't consciously choose if the choice were made explicit. Making this explicit is how you justify research investment.
Timing Your Research Budget Request
When you make the request matters almost as much as how you make it. Good timing can be the difference between getting research approved and having it deferred indefinitely.
Align with planning cycles. If budgets are set in November, your brief needs to land in October at the latest. Understand your organisation's budget rhythm and work backwards from there.
Connect to specific decisions. Research attached to a concrete upcoming decision is far easier to get approved than general "brand tracking." If there's a strategy review coming, a campaign decision pending, or a market change requiring response, tie your research investment to that.
Build the case before the formal ask. Don't let your brief be the first time a decision-maker hears about the need. Socialise the concept informally. Mention the knowledge gap in other conversations. By the time the formal research budget request arrives, it should feel like a logical next step, not a surprise.
If you've missed budget season, make the mid-year case. Not all market research needs to wait for annual budgets. If there's an urgent decision coming, make the case for mid-year approval based on the specific decision timeline. Urgency tied to real business needs can unlock budget outside normal cycles.
The One-Page Research Brief Template
Here's a simplified research brief template you can adapt for your own budget requests. Keep it to one page. Force yourself to be concise. If you can't make the business case for market research in one page, you probably haven't clarified your own thinking yet.
RESEARCH INVESTMENT BRIEF
Decision: [What business decision does this research inform? Be specific about the choice we're facing.]
Knowledge gap: [What don't we currently know that we need to know to make this decision well?]
Risk of guessing: [What's the cost or consequence of getting this decision wrong without research?]
How research helps: [Brief description of what the study will tell us and how it addresses the knowledge gap.]
Investment: [Research budget and timeline.]
Context: [What budget or decision is this investment relative to? Frame the proportionality and ROI.]
Recommendation: [Clear statement of what you're asking to be approved.]
Making Research a Strategic Investment
The difference between research that gets funded and research that gets cut often isn't the research itself. It's how it's framed. A strong business case for brand research makes all the difference.
CFOs aren't anti-research. They're anti-expense-without-clear-return. They approve investments that have clear purpose, connect to real decisions, and demonstrate proportional research ROI relative to what they're informing.
Give them a business case, not a methodology overview. Show them the decision, the risk, and the proportionality. Speak their language, and you'll find getting research budget approved is easier than you expected.
Market research is one of the few marketing investments that makes every other investment work harder. It turns guessing into knowing. It turns assumptions into evidence. It reduces the risk on every decision it touches.
But you have to make that case in language finance understands. Now you have the framework to justify research investment effectively.
Need help building the business case for your next research project? We've helped marketing directors across Australia get research budgets approved. Book a conversation and we'll help you frame the case.
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