Brand Loyalty Metrics

 • 22 Oct 2025

What Gen Z Knows About Your Brand That You Don't

Picture this, your quarterly brand tracker just landed on your desk. The Gen Z numbers look terrible. Low retention rates, minimal Read More

 • 7 Nov 2024

How Bridgestone Australia Increased Customer Retention with Brand Research

Customer loyalty isn’t just about attracting repeat buyers; it’s about creating lasting, valuable relationships that keep a brand Read More